- A new batch of Gen Z graduates will join the workforce this year.
- As the nature of our work changes, what kind of working model does this digital-native generation prefer? And what are their expectations from organizations?
- NinjaOne conducted a study to find the answers.
How people work has continuously evolved over the last three years. Before COVID-19, in-office work was the standard working model. The pandemic made remote work and work-from-home (WFH) a norm. As the threat of the coronavirus subsided, hybrid work became more popular. Amid these changes, many companies mandated their employees to return to work full-time. It is yet to be seen what the future holds for work.
Meanwhile, it is graduation season, and a significant percentage of Gen Z candidates will enter the workforce this year. What kind of working model does this digital-native generation prefer? And what are their expectations from a workspace? NinjaOne conducted a study to gain some answers. Here are a few insights.
Gen Z Candidates Want a Positive IT Experience From the Get-Go
The study found that 55% of Gen Z students graduating this year prefer remote or hybrid work. Of that, 23% prefer remote work, while 32% prefer hybrid work. Further, 38% reported that one of the biggest barriers to finding their dream job is the necessity of working from the office five days a week.
That’s not all; they are also looking for a positive IT onboarding experience from the start. About 94% of the respondents said a positive IT onboarding experience is â€œsomewhat importantâ€ or â€œvery importantâ€ to them.
The study further found that 90% of Gen Z employees are comfortable with their IT teams working remotely on their computers while they work from remote locations.
Gen Z Candidates Want Modern Tools That Support Their Work
Gen Z candidates are looking for the proper IT infrastructure and tools to support their workspace, whether remote or in-office. In fact, 51% of respondents said they would quit if the job didn’t have the right tools, technology, and processes that can help them stay connected, either in a traditional office or a remote/hybrid space. And the biggest turnoffs Gen Z employees have in this regard are employers who provide outdated tech (30%) and poor IT support (23%).
Gen Z candidates also expect a fast turnaround regarding IT support. About 92% of the respondents said it is â€œsomewhat importantâ€ or â€œvery importantâ€ to work in an organization that provides effective and immediate support to productivity issues. About 30.5% expect a resolution from an IT tech tool/request within a day, while 25% expect a resolution within 1-2 hours. About 17% expect a resolution in less than an hour.
Gen Z Candidates Want Employers Who Understand and Support Them
Gen Z is the future of the corporate world. Hence, the future of work depends on how organizations integrate them into the workforce. As companies look to hire and retain this generation of employees, Gen Z candidates want organizations to provide flexible working hours (54%), give them opportunities to grow their skills (49%), promote health and wellness programs (45%), and understand what motivates them and is important to them (36%).
According to Shay Mowlem, chief marketing and strategy officer, NinjaOne, this means businesses should modernize how IT supports a global hybrid workforce.
Provide the Necessary IT Support the Hybrid Workforce Needs
The new generation of the workforce and the way we work itself is changing. As such, employees need support to work successfully from anywhere. This requires organizations to modernize how IT supports today’s global hybrid workforce.
Mowlem says, â€œToday’s college grads know just what they want in a job, including easy-to-use technology, flexibility, and the ability to work remotely and be digital nomads. Companies that want to attract and retain top new talent must take notice and provide a simple employee onboarding process and the technology workers need to do their jobs efficiently and effectively wherever they are.â€
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