Another Uber Breach, Top MSP Concerns & More in This Week’s Top Reads


The week began with ride-hailing giant Uber announcing yet another data breach that compromised the email addresses and Windows Active Directory information of more than 77,000 of its employees. This followed another mega breach the company suffered in September that enabled a hacker to take over employee dashboards, some code repositories, Slack workspace, HackerOne admin console, Google Drive, and AWS and GCP repositories.

Aside from bringing to you all the details surrounding the Uber data breach, we also covered the top challenges for managed service providers (MSPs) as we head into the new year. 2022 has been a great year for MSPs, with the number of companies relying on them increasing by 50 per cent over the previous year. However, several pain points remain that threaten to derail their dream run.

This week, we allo took a deep dive into the role of a UX (User Experience) designer, the key skills one needs to excel in this field, the job description, average salary in 2022, and the eight most trending UX designer jobs. We also published insights from Adrian Knapp, CEO & founder, Aparavi, on the top five techniques organizations should employ to achieve data compliance quickly.

Here’s a look at this week’s top reads from Spiceworks News & Insights.

Uber suffers yet another breach

Uber announced a fresh breach of email addresses and Windows Active Directory information of more than 77,000 of its employees after threat actors accessed the AWS backup server of Teqtivity, a third-party vendor that offers asset management and tracking services to Uber. The breach also exposed IT asset management reports, data destruction reports, source code, Windows domain login names, and other corporate information to hackers.

In our coverage of the breach, which follows another one Uber suffered in September, we gauged insights from cybersecurity experts and analysts on what the breach could mean to Uber, whether it exposed poor access governance for third-party vendors, and what Uber could have done to stop a breach of this magnitude from occurring.

Read all about the Uber data breach and expert insights here.

How does 2023 look like for MSPs?

The global managed services industry is projected to grow from $243.33 billion in 2021 to $557.10 billion in 2028 at a CAGR of 12.6%. In 2021, the number of companies that obtained services from MSPs to manage more than half of their IT needs increased by 50 percent over the year prior. These numbers indicate a healthy outlook for managed service providers despite a looming recession, record-breaking inflation, and disruptions brought upon by geopolitics.

However, this isn’t the time for MSPs to sit back and relax. In our featured coverage of how the new year would look like for MSPs, we highlighted several roadblocks to success that they would need to navigate carefully. We also looked at the profile of companies that use MSP services the most, and whether today’s MSPs are starting to offer more break-fix services to attain higher revenue despite marketing themselves as “not break-fix providers”.

Click here to read all about the near term outlook for MSPs.

Quick tips for complying with evolving data privacy regulations

In an insightful article for Spiceworks News & Insights, Adrian Knapp, CEO & founder, Aparavi, lists some of the best ways IT managers and business owners can ensure compliance with data privacy laws and regulations that are evolving quickly. With the costs of non-compliance far higher than the cost of complying – organizations spend $5.47 million on compliance compared to an average of $14.82 million for non-compliance – Knapp says relying on automated systems should help as they are continuously updated to follow advancements within privacy laws.  

According to Knapp, the first step towards complying with data privacy regulations is to understand them and to learn about fresh changes, and data management platforms can help. These platforms can map your company’s new security parameters, ensure that new protocols and restrictions are applied uniformly across your organization’s digital infrastructure, and ensure compliance at all times.

Read all about quick steps to achieving data privacy compliance here.

All about a career as a UX (User Experience) designer

UX Designers are integral to every software company as they improve the end user’s experience when using software or web-based products by employing their knowledge of technology architecture, graphic design, UX theory, and of course, coding skills. Today, a UX designer earns anything between $60,864 (UX design intern) and $159,856 per year (senior UX design manager) and the demand for these professionals is rising with each passing year.

If you’re looking to build your career as a UX designer, do read our insightful long read about the role of a UX designer, their key responsibilities, how are they different from UI designers, the key skills one needs to excel in this role, the average salary in 2022 one should expect, and the eight UX designer job types you can choose based on your skillset.

Click here to read all about the roles and responsibilities of a UX designer and more.

As always, we invite you to explore our expansive coverage of the latest in the tech industry on Spiceworks News & Insights.   

Let us know if you enjoyed reading this news on LinkedInOpens a new window , TwitterOpens a new window , or FacebookOpens a new window . We would love to hear from you!

Image source: Shutterstock