TriNet’s recent survey results revealed the struggles of SMBs during the coronavirus pandemic
HR services provider TriNetOpens a new window , in partnership with the Harris Poll, conducted a survey from April 11 to 26, 2020 of more than 700 SMBs with an employee base of 5â€“249 to get a better idea of COVID-19 sentiment. Released in a whitepaper on May 13, 2020, the latest round of the survey focuses on how business owners balanced productivity and employee work-life balance during the crisis.
The survey results reveal that about 58% of SMBs invested in workforce healthcare by either modifying healthcare benefits or providing healthcare guidance to employees. Also, 92% of SMBs have tried to shift to a remote workforce. 82% of SMBs have worked on enhancing employee well-being, which includes providing them with a proper work-life balance. 71% of SMBs have made several HR changes due to COVID-19.
The survey report reveals what employers think are the most effective actions to improve employee well-being:
â€¢ 44% believe it is the flexibility to balance work-life
â€¢ 10% believe it is virtual gatherings
â€¢ 10% think it is efficient decisions from leadership
â€¢ 7% think it is stress management information
74% of SMBs believe that their employees have taken advantage of the employee well-being offerings.
SMBs have invested in employees’ health and safety in different ways:
â€¢ Almost 58% of SMBs have modified their healthcare benefits or guided their employees
â€¢ 39% of SMBs have altered their healthcare benefits
â€¢ 53% are guiding employees who are losing healthcare coverage in areas like the Affordable Care Act, COBRA, short-term medical, and telemedicine
65% of SMBs regret their decision of not shifting to remote work earlier.
62% of SMB leaders are concerned with the productivity of the employees during the pandemic.
Some other challenges faced by SMB leaders:
â€¢ 24% found it challenging to maintain morale
â€¢ 14% faced the challenge of managing employee workload
â€¢ 9% struggled with employees’ working hours
â€¢ 9% experienced lower engagement level
â€¢ 8% faced technological difficulties
While 15% of SMBs expect to stick to remote work post-pandemic, 52% believe that some of the workforce will continue with remote work, and 33% say their employees will return to the office eventually.
HR is making some changes as a result of the pandemic:
â€¢ 48% is trying to enhance staff morale
â€¢ 42% is boosting employee health and safety programs
â€¢ 65% is planning to improve HR capabilities