How is Artificial Intelligence Replacing Business Management?


This article details the changing face of managerial responsibilities as automation and AI tech in business improves. We learn what to expect from AI tools, how to implement them accordingly, and why it helps us refocus daily operations – accompanied by an infographic below.

Today, payroll managers to administration services leaders face up to a 96% chance of automation – and they aren’t the only ones. Gathering data, analyzing information, and recommending solutions are just part of a manager’s job description, and AI is getting powerful enough to take on these responsibilities and more. Will your manager be next?

AI Supplements, Not Replaces

Well, the short answer is: probably not. The long answer lies within the failed recruiting AI built and later abandoned by Amazon. Designed as a state of the art tool to fast-track hiring while eliminating bias, the AI was fed ten years worth of resumes to help it learn patterns, content, and skills that lead to successful hires. However, the mostly male-dominated industry was reflected in these resumes leading the AI to begin prioritizing male candidates over female candidates. By the end of this projects in 2018, the AI had begun penalizing resumes that included the word “women” and listings of all-female colleges. Screening algorithms like this one may help identify best surface-level applicants but is far from an end-to-end solution. The social, cultural, and most importantly, ethical factors that go into hiring and operating a business, in general, are yet out of the grasp of AI.

What Can AI Do?

Just as we understand the power of AI, the responsibility of implementation still lies in the hands of us humans. Knowing what AI can do for us is just as important as knowing what it can’t do for us. Over half of all small businesses use some form of tech to help with the hiring process. Described as one of the most challenging of all business operations, digital help with hiring is becoming an industry standard. Furthermore, more than four in five small businesses believe they could benefit from better tech but may remain unsure of how to approach selection and implementation. The first question smart business leaders ask themselves when faced with the AI question is: what tasks are taking up too much of my managers’ valuable time? One step further, what tasks begin to fall through the cracks and are forgotten when things get busy? Maybe it’s an office manager swamped with endless scheduling or a project manager drowning in disorganized invoices.

  • iCEO for project management is an AI platform that gives project managers the power to take any project step by step. Breaking up projects into small, achievable tasks, integrates email to keep every team member on the same page, and even helps hire and monitor gig workers.

  • X chatbot for scheduling takes the guesswork out of scheduling everything from interviews to maintenance to meetings. Incorporates into email, Slack, and website to automatically add calendar events.

  • FlapPi AI for hiring fits in with nearly any kind of business and conforms to their unique hiring standards. Ranks applicants in terms of programmable highest-priority skills and reviews web presence of applicants to gauge emotional intelligence.

Whatever the case, automation can take monthly, weekly, and even daily tasks and turn them into a simple blip on a screen. Here’s how to find the right fit.

Turning to tech lightens a load of repetitive tasks for managers, giving them much needed breathing room and the mental space to actually lead their team. Ready for the new tools of the trade? This infographic Opens a new window details the AI gadgets with managers in mind and how to find the perfect fit.