A VoIP System That Keeps Its Old-Time Appeal


BullsEye Telecom has launched a VoIP-based key system designed to help businesses transitioning from old landline phone systems to VoIP by retaining the familiarity of a key-type system for users.

BullsEye’s system replicates traditional systems while at the same time integrating the technology and best practices of voice-over-internet products.

The system allows users to park calls with the press of a single button. They can also see which lines are currently parked and which are free. Parked calls can be easily picked up from other phones, regardless of physical location.

Such technology is of value to firms involved in major migrations to VoIP and whose personnel are required to adapt to the new technology. They can retain familiar functionality while getting accustomed to the new advantages offered by VoIP.

The system has proved itself useful for businesses such as restaurants and retail that rely on multiple phones located throughout a larger facility.

One button can be used to park a call in orbit, and all parking orbits are synchronized between phones. Parked, or free, status is indicated by an LED. There are also two page groups per location that can be joined or exited from dedicated keys on each phone. Custom labels are also available for parking orbits.

“The goal with this solution was to replicate a phone system that people are used to while at the same time integrate the latest technology and best practices that are reflected in a VoIP-based product,” says Clayton Banka, a product engineer for the Michigan-based BullsEye Telecom. “Our product offers a familiar interface on an attractive, user-friendly phone to help transition customers who have never tried VoIP.”

Presenting its latest internet-of-things and security solutions at the 2019 Channel Partners Conference & Expo this month, BullsEye said that the wi-fi enablement of its hosted  key system is the latest addition to its engineering and network solutions, all geared toward delivering increased efficiency, reliability and scalability while also reducing costs.

BullsEye has made a point of supporting clients through the migration to a hosted PBX facility, a process that includes network analysis in advance of the project, tailoring solutions to the client and thorough testing of the client’s systems. It works closely with, among others, Poly, Panasonic and Obihai devices.

Bullseye also sells end-to-end encryption for PCIOpens a new window , HIPAAOpens a new window and SOX complianceOpens a new window .

Key takeaways:

  • BullsEye Telecom has launched a VoIP-based key system designed to help businesses migrating to a hosted PBX solution.
  • Such migrations can bring additional challenges for personnel who must become accustomed to using new devices. The system allows them to retain some of the functionality of traditional style phone systems with the enhanced technological advantages of VoIP.
  • BullsEye has made a point of addressing many of the issues typically getting aired during a migration project; the latest service addresses particularly one of familiarity with systems for the personnel who are expected to make use of them.
  • Calls can be parked and managed on the system in the same way as before without compromising on performance.