AIOps To Help Enterprise ITOps Boost Performance With New Zenoss and HCL Partnership

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The complex IT environment demands digital innovation to enable the ITOps team to meet their business objectives. Find out how Zenoss and HCL partnership intelligently solves ITOps pain points and drives business agility.

As enterprises continue to harness the power of digital transformation, IT Ops teams struggle to manage and monitor complex IT infrastructure. The need of the hour is a modern strategy to manage the hybrid IT infrastructureOpens a new window intelligently. Thankfully, emerging technologies such as AIOpsOpens a new window and automation combine the power of machine learning and big data to detect application performance issues, recommend fixes, and drive business revenues. This week, application and service monitoring company Zenoss announced a strategic partnershipOpens a new window with technology company HCL to deliver intelligent automation solutions to manage complex IT infrastructure. The automation solutions will include full-stack monitoring, AIOps, and AI-powered runbook automation.

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In the last five years, the tech landscape has witnessed advancements in AI and automation for IT monitoring. Initially, AI in ITOpsOpens a new window detected and correlated anomalies in the system, but now it identifies root cause issues, analyzes past incidences, and even recommends optimizations. According to the 451 Research surveyOpens a new window , 63% of employees said AIOps has improved efficiency, while 59% of employees noticed fewer incidents after the deployment of AIOps. Zenoss and HCL are heading towards intelligently improving IT efficiency and mitigating risks. Together, Zenoss will leverage HCL’s DRYice iAutomate product while HCL will leverage Zenoss’s full-stack monitoring and AIOps products to offer their enterprise customers intelligent end-to-end solutions.

How can customers benefit from this alliance? Zenoss Cloud and HCL’s DRYiCE iAutomate will provide immediate root-cause analysis, prevent IT disruptions with predictive analytics, optimize application performance issues, and mitigate risks through intelligent automation. This will increase business agility and allow companies to reap the benefits of digital transformationOpens a new window .

Amit Gupta, Executive Vice President and Global Head of DRYiCE at HCL, shares, “Digital transformation has changed IT forever. Our customers look to us for innovative solutions that will help them manage modern, complex environments. This partnership will help us jointly deliver intelligent automation capabilities for today’s complex IT environments.”

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