With the help of Citrix’s digital workspace solutions and Microsoft’s comprehensive set of technologies, Wipro will improve customer experience
Remote work, social distancing, and online collaboration are the key themes of the year. Though unforeseen, the COVID-19 pandemic has brought out an organizational resilience that has enabled business continuity through internal strategies and external partnerships. One recent partnership is between industry giants Wipro, Microsoft, and Citrix, who have come together to enable this business continuity for their clients.
On June 12, 2020, Wipro Limited announced that Wipro VirtuaDeskâ„¢Opens a new window , Wipro’s Desktop as a Service solution, and Wipro’s Digital Workspace solution, will join forces with Citrix Systems, Inc. and Microsoft.
The goal of this integration is to help customers drive business continuity while executing operations maintaining social distancing and other limitations that have evolved due to the pandemic.
While Citrix provides a complete range of digital workspace solutions that ensure business continuity amid any disruption, Microsoft brings a comprehensive set of technologies to enable the rapid implementation of cloud virtual desktop infrastructure solutions.
Wipro will leverage CitrixÂ® Workspaces, CitrixÂ® Virtual Apps and Desktops, Citrix Gateway, and Citrix Analytics and integrate Microsoft’s Azure Active Directory, multi-factor authentication, Windows Defender Advanced Threat Protection (ATP) for securing the desktop from external threats, among other technologies.
The partnership provides a strong foundation of the complementary skills of Wipro, Citrix, and Microsoft for clients, allowing them to rapidly deploy secure digital workspaces. By integrating Microsoft and Citrix’s services, Wipro will create a high-performance virtual compute environment based on cloud architecture and next-gen digital workspace technology.
Wipro’s IP-based solution accelerators for cloud readiness assessment, cloud migration, application life cycle management, and user cloud migration tools will help organizations identify the right set of users and applications for cloud migration, saving time in business continuity plan scenarios.
Satish Y, vice president, Cloud & Infrastructure Services, Wipro Limited, said, â€œWipro is a leader in workplace management services, Citrix in digital workspace solutions enabling remote work, and Microsoft brings expertise in cloud development. Together, we can equip enterprises to enhance employee experiences and connectivity to help achieve strategic business outcomes.â€
The combination of these technologies serves the mandate of remote work and the requirements of the COVID-19 era, i.e., full-scale social distancing. Digital workspaces are the solution to the distributed workforce, and partnerships that build on a host of functionalities to provide a seamless user experience will aid business continuity significantly.
For instance, Microsoft also partnered with WorkdayOpens a new window last month, where Workday Adaptive Planning would run on the Microsoft Azure Cloud. These integrations are essential for workforces looking to deliver productivity with speed and agility.