Commonwealth Care Alliance Taps Looker to Monitor COVID-19 Impact


Looker and Google Cloud Platform have developed dashboards and action boards that deliver real-time information regarding pandemic situations.

LookerOpens a new window , a leading data platform announced that Commonwealth Care Alliance (CCA), a not-for-profit, community-based healthcare organization, is leveraging Looker’s capabilities to monitor delivery of critical aid to its members and patients during the global pandemic.

CCA has tapped Looker and Google Cloud Platform (GCP) and built an analytics data architecture that delivers predictive insights to its clinicians, which helps in serving individuals with complex health needs and understanding potential risks. With Looker, within a single day, CCA was able to deploy dedicated COVID-19 monitoring dashboards to each clinician, while infusing actionable COVID-19 information across existing dashboards.

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“CCA members have significant medical, behavioral health and social needs, so it is important that we innovate, provide and coordinate the highest quality, individualized care in a way that is fast and flexible,” said Christopher D. Palmieri, President and Chief Executive Officer at Commonwealth Care Alliance. “As we gather updates on our members and from the community, we can then provide CCA clinicians with almost instant access to critical information. The combination of Google BigQuery and Looker has allowed us to focus our efforts on what matters most – providing the highest quality of care and improving the health and well-being of the individuals we so proudly serve.”

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Looker and Google Cloud Platform have delivered over 400 action dashboards to the CCA clinicians so far. These dashboards combine COVID-19 information and highlight the most urgent matters, including environmental and personal risk factors.

“What CCA is doing is a perfect illustration of why reliable data is so important with such a fast-moving virus,” said Daniel Mintz, Chief Data Evangelist at Looker. “To help consolidate all the COVID-19 data available now and in the days to come, we created a Looker Data Block. The Block makes it easy for people to integrate these public data sets into existing workflows so they can better understand what’s happening and take data-driven actions to react, much as CCA did,” he added.

The monitoring dashboards focus on virus hotspots and also the at-risk members. It combines parameters like location, age, pre-existing conditions, and environment. Going further, the dashboards would also be able to deliver information regarding canceled elected surgeries and the changing availability of social support services that are having on its members.

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