In response to the current pandemic, enterprises need help solving new remote work challenges and advice on how to adapt to cloud-based technologies. Joseph Landes, CRO at Nerdio, outlines common cloud-based challenges that new remote workers face and how to overcome them.
Cloud-based technologies have certainly proven their worth over the past decade, but perhaps even more so over the past few months given the global circumstances impacting and increasing adoption. However, they do not come without their challenges. IT departments at companies of all sizes are currently looking to implement secure, work-from-homeOpens a new window solutions….and fast to mitigate any stress or issues that remote workers are facing.
Below are three common challenges when it comes to implementing and managing cloudOpens a new window -based technologies, and a few tips woven in about how you can address several of these issues at once through new and efficient remote offerings like virtual desktops.
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Implementing A New, Virtual Way of WorkingFor the abundance of people now working and studying at home, a critical issue they are faced with is how quickly they can transition from an office or school environment to the dining room table or at-home office. And implementation can seem daunting to workers who are used to having an in-house (and in-person) IT support staff because they now must troubleshoot IT issues themselves with help via phone or virtual medium.
Much of the challenge with shifting to new technologies and a virtual workspaceOpens a new window is predicated on how easy the remote work tools are to use and manage. The average SaaS application is designed for quick uptake and easy consumption – making them ideal for remote work and workers who are new to it. With cloud-based communication applications and tools like Microsoft Teams or ZoomOpens a new window , it is often as easy as clicking on a link provided by a meeting Opens a new window organizer and you are immediately productive and collaborating with co-workers. In fact, Microsoft is a company whose technology many workers already feel comfortable using because their connected products for user and workplace productivity are used in and out of office environments, so it would likely help to make an on-site to off-site transition easier on staff.
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Maintaining + Improving Security for WFH Setups Critical to companies empowering their employees to work from home is the need to maintain existing and even higher level of security. Hackers and those with malicious intentions will attempt to take advantage of this unique moment to inject malware, increase the amount of spam, and generally try to trick an unsuspecting public to profit from confidential information. It is now more important than ever to secure your environment with the right tools and investments in cloud security to ensure business continuity. Investments in secure email, anti-spam and web filtering, and even dark web monitoring should be top of mind for any company with an increased number of remote employees.
Multi-factor authentication (MFA) has also become an obvious first line of defense again phishing attacks and even though it’s not perfect, it does protect the organization from vast majority of attacks. So, this should be on your radar as well when implementing and managing tech environments for remote users. MFA can be easily enabled for cloud services like Office 365, but it can be tricky to make sure the end user’s device is also MFA-protected so be sure to check this before telling users that their entire IT setup is secure.
Learn More: Rethinking WFH Strategies to Ensure Business ContinuityOpens a new window
Helping Your Employees Keep Up Productivity & Prepare for the Future Change is one of the hardest things for any employee. Being required to work from home as opposed to the office can bring increased stress and uncertainty let alone a lack of familiarity when waking up and trying to remain productive from the confines of one’s house. Organizations need their employees to be productive and comfortable with “new†or unfamiliar technology, which is why there is currently a significant increase in virtual desktop solutions being provisioned among enterprises and small to medium businesses alike. The ability to log onto one’s desktop and see the same files, folders, and look and feel as they are used to while sitting at their office desktop lends a certain level of familiarity to work and often enhances an employee’s productivity.
Now is a great time for companies to investigate a broader deployment of virtual desktopsOpens a new window and other cloud-based technologies – not just to maintain strong productivity over the next few months but to also introduce a new option and method of working for the future.
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