The past two years have disrupted the labor market like never before, pushing many workers to quit their jobs or even change careers entirely. And it looks like that trend is likely to continue as a recent study by OracleOpens a new window found that 88% of people say the meaning of success has changed for them â€” it’s a foundational shift, not just a phase. People are changing jobs for better pay or more flexibility, and some left the workforce altogether as they noticed a personal shift in priorities and needs. Whatever their reasons for leaving, staffing gaps have left companies in a tough position as they struggle to find and hire to replace the workers they have lost.
To address these problems, recruiters need more support. Many companies have already started using technology to help find and hire candidates. But oftentimes, that is still a very hands-on process, tying up the resources of recruiters and hiring managers while they search for the right person. Artificial intelligence (AI) and automation can help organizations even more by implementing a faster â€œtouchless recruitingâ€ process, removing bias from candidate vetting, and giving recruiters more support.
Healthcare and hospitality are great examples of industries perfectly suited to benefit from using technology to automate the hiring process. The need for speed is crucial in these types of industries due to the consistent demand for services of skilled workers. Touchless recruiting can support hiring for any role from the corporate office to the frontlines, and here’s how:
The Benefits of Touchless RecruitingÂ
Speed matters when it comes to getting the best talent, and touchless recruiting helps companies speed up nearly every step by using automation to push the process forward at the candidate’s pace. With an approach that automates the hiring process, candidates can apply for a job, have their qualifications checked, schedule interviews, and get an offer in a matter of hours instead of weeks. This is especially helpful for organizations whose staffing needs can change rapidly.Â
Touchless recruiting also helps create a more positive candidate experience by giving applicants the power to move forward with the process and understand the status of their application in real-time. This way, they do not need to wait for a hiring manager or recruiter to find time to respond to each individual. In short, touchless recruiting allows for a fast yet thorough hiring process that better supports both candidates and employers.
Unbiased Recruiting With AI Solutions
Candidates deserve an opportunity to get in front of a company without being obstructed by undue bias. AI helps companies offer a fresh and fair perspective of candidates while eliminating unconscious and conscious prejudices that may be held by individuals in the recruiting process. Touchless recruiting can be used to reduce many forms of bias by filtering out indicators of gender, ethnicity, sexual orientation, or other potential grounds for discrimination.
This helps organizations find the best, most qualified candidates by focusing on comparing skill sets, job history, experience level, education, and certifications, narrowing down the pool of applicants quickly and efficiently. It’s important to remember that using AI to surface these comparisons does not mean that AI is making any final decisions about who gets the job and who is rejected. These technologies share an initial recommendation of the best candidates for the job within the pool of applicants, ultimately leaving it up to recruiters and hiring managers to make the final decision.Â
Supporting Hiring Managers and RecruitersÂ Â
The use of HR technology isn’t meant to replace the most important part of hiring, which is connecting the right people with the right companies. For instance, live interviews between the recruiter or hiring manager and the candidate benefit both parties in a way that even the most advanced AI can’t replicate. During an interview, a candidate gets a deeper look into the role and a sense of the company, while the hiring manager gets a chance to determine if the candidate is right for the team. Rather than automate the entire process, AI is best used to augment the experience, supporting and complementing HR teams instead of replacing them. Technology can help streamline the process and reduce the time spent on administrative tasks so businesses can get new talent in the door faster and free up HR teams to focus on key strategic initiatives.
While the labor shortage continues to surge with no real signs of slowing down, the use of HR technology like touchless recruiting has never been more critical. Candidates get a better experience as they wait for their applications to be processed, and employers get staffing gaps filled more quickly. Not only does it help businesses find the people they need on their teams, but it also places candidates in roles they are excited about and qualified for. Speed hiring, unfortunately, won’t eliminate the ongoing labor shortage, but it does make the hiring process quicker and easier for everyone.Â