Working remote has brought new challenges for developers and DevOps teams. A study found 50% of IT professionals face difficulties DevOps adoption because various siloed developer-centric productivity tools lead to a sub-optimal experience. Amid an all-remote environment, Palo Alto-based Mattermost has launched a new SaaS tool that gives developers a shared workspace to resolve incidents, merge code branches, and address urgent bugs and improve developer collaboration.
Collaboration tools became an immediate need amidst the global health crisis. And business leaders understood that investing in smart, cloud-based workplace software can translate to higher productivity levels.
For homebound developers and DevOps teams, developer-centric productivity tools such as Jira and Asana are proving to be boon for project management, but that’s not enough to meet the growing needs of developers who prefer a shared DevOps workspace and a single console to execute their workflows.
Sadly, productivity tools like Jira and Jenkins only solve specific tasks like issue management and build/deploy. A study by BMCOpens a new window , Upskilling 2020: Enterprise DevOps Skill suggests that 50% of developers find the transformation to DevOps ‘very difficult.’ The study found developers face difficulties in adoption of DevOps because various siloed developer-centric productivity tools lead to a sub-optimal experience, thereby hamstringing performance.
Meanwhile, other collaboration tools like Microsoft Teams aren’t built to solve the unique developer needs, e.g., extensibility, flexibility, openness, pre-built integrations with hundreds of productivity tools, and pre-built playbooks for workflow orchestration.
And as needs shift, developer-focused productivity solutions need to address a range of issues that can help DevOps teams become more efficient, shorten the feedback loop and automate repetitive, manual tasks. Palo Alto headquartered MattermostOpens a new window , a leading provider of open-source collaboration platform has made considerable steps to build a shared workspace for developers that can significantly elevate productivity.
See Also: Collaboration Between Developers Within Software Firms: Why And How To Do It
“By nature, DevOps is all about collaboration, open communication, and shared goals. And developers use tens of productivity tools such as Jira, GitLab, PagerDuty and Zendesk today to build, deploy, and operate software and services. But typical DevOps workflows need to tie in all these tools, processes, and people,†Ian Tien, CEO at Mattermost, told Toolbox.
MattermostOpens a new window , used by European research institute CERN Opens a new window and the U.S. air force has rolled out a new SaaS collaboration platform, Mattermost Cloud that provides developers with a shared workspace, more like a ‘DevOps command center’ that allows them to orchestrate cross-team workflows and address critical issues in software development lifecycle (SDLC), such as urgent bugs, provisioning infrastructure, merging code branches, and more. Put another way, it is a place where critical interactions happen and decisions are made.
The latest offering provides pre-built playbooks and integrations with top-tier developer tools. One of the important points to note here is that Mattermost Cloud is built to preserve privacy through a high-trust deployment option with dedicated single-tenant cloud infrastructure, enterprise-grade secure network topology, and strict data residency options.
See Also: The DevOps Checklist: 5 Steps of a Feature Launch
Some of the key features include:
- Incident ManagementÂ
- Community-built Plugins
- Custom Playbook
The need for collaboration in DevOps has been voiced by other IT professionals as well. For instance, Shikha ChawlaOpens a new window , Sr. DevOps Engineer at Adobe believes chaos arises from diverse professional backgrounds among the development and operations teams. She writesOpens a new window , “The antidote for this is developers and operations collaborating more; this is what it takes to change the status quo.â€
It helps when all the tools being leveraged for collaboration among the ‘dev’ and ‘ops’ teams are available in one place.
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