NWN Debuts Webex-Powered UCC Solution for Distributed Workforce

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NWN is the latest solution provider to enter the fray with Unified Communications and Collaboration solution powered by Cisco Webex for distributed, remote workforce.

There’s no argument for not using cloud-based Unified Communications and Collaboration solutions (UCC) in the pandemic economy that has permanently altered the workspace. As enterprise collaboration tools gain ground, vendors are capitalizing on the market opportunity by inking strategic partnerships and ramping up rollouts.

Massachusetts-headquartered NWN, one of the leading solution providers, has launched a unified communication and collaborationOpens a new window suite for organizations looking to enable work-from-anywhere for their employees at a predictable cost model. NWN’s OfficeAnywhere allows teams and individuals to continue with their daily tasks and activities without being bound to any particular location.

OfficeAnywhere is built on the cloud and is designed to provide a comprehensive communication experience on one platform, equipped with the following capabilities:

  • Audio/Video Conferencing
  • Meeting Recordings
  • Public Switched Telephone Network or PSTN Connectivity
  • Event Streaming
  • Messaging Support- IM and Chat

Learn More: Staying Digital With Unified Communications in an Evolving Remote EnvironmentOpens a new window

A key USP of the cloud-based solution is that it is based on Cisco Webex, a brand currently serving millions, with integrations available across multiple collaborationOpens a new window suite vendors.

Mark Bowker, Sr. Analyst at Enterprise Strategy Group said, “The launch of NWN Officeanywhere raises the bar by equipping organizations with a comprehensive solution that includes unified messaging mobility, enterprise calling with advanced telephony, and a wide range of modern devices.”

The effect of the pandemic was two-fold on the way organizations worked. It disrupted the system, and on the other hand, it made IT decision makers reconsider how they’ll function in the future. A study hints that 70% organizationsOpens a new window will accommodate remote or a hybrid work environment through cloud-based tools. ESG also found that 79% of IT executives and 59% of knowledge workers expect greater work from home flexibility.

Bowker added, “As businesses work through their current situation and consider the long-term implications, the acceleration of digital collaboration mastery is expected to be the most significant lasting tech legacy of COVID-19.”

Learn More: Reliable UC&C Infrastructure Can Help Soothe Remote Work ChallengesOpens a new window

NWN OfficeAnywhere supports a maximum of 1000 participants, which makes it suitable for small and midsized organizations. Additionally, OfficeAnywhere provides analytics and reports on its multi-level functionality, consolidated into one platform and one service level agreement.

Speaking with CRNOpens a new window , Andrew Gilman, Head of Marketing and Alliances at NWN said, “If you go to some of these cloud apps, they don’t even know how to spell SLA. It’s going to be really risky to build your business on top of these for the new normal.”

Aruna Ravichandran, VP Cisco Webex Collaboration, said, “It is exciting to see NWN’s innovation with the Officeanywhere solution especially as we look at the future of work. As employers are making plans to bring employees back to work spaces, while still supporting those who need to work remotely, this offering provides a single solution to support workforces regardless of where they are, with security built in.”

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