Customer Experience Consulting

Customer Experience Consulting ServicesMake your customer experience services your strongest competitive advantage

We ease the adoption and use of predictive analytics, text/sentiment analysis, and AI & machine learning models for customer analytics. We offer AI consulting services and custom solutions that aid our clients in gaining knowledge of the needs and behavior of their prospects and loyal users. With a five-star custom-made solution at their disposal, our clients turn customer experience into their main advantage over the competitors.

Why Implement Artificial Intelligence to Improve CX?

Delve Into the Needs of Customers

Implementing AI allows you to extract massive amounts of data from multiple sources. With the help of comprehensive data, you will be able to better understand the behavior of your customers and offer them the most relevant goods and services.



AI helps you enhance data-driven opportunities and multiply the uses of data to revamp your existing practices. With AI, you can go one step further in creating unique and personalized experiences for every single customer based on user historical data and behavior.


Smart Interactions With Customers

With the aid of an AI-led solution, not a single customer interaction or conversation will happen in isolation.
You can turn collected data on interactions into rich datasets to work with across multiple databases. Data-based advice on improvement actions will help you push your business forward.


Increasingly Efficient Human Interactions

Good customer experience requires investing a lot of effort.
You need to shift the focus from routine and repetitive tasks to meaningful and unique operations.
By adopting AI technology, you enable long-lasting, customer-centered cooperation, which is more, need-focused, and fruitful.


Why You Need Essid Solutions for CX Consulting

We are a cross-functional team of 80+ experts in data science and machine learning ready to assist with the specific needs of your business.

We always strive to find the most suitable, innovative, and cutting-edge technologies tailored to meet your business needs.

Our team maintains a collaborative and communicative approach throughout the cooperation with every client.

Essid Solutions has over 7+ years of proven experience in CX automation.

We work with inspiration and create solutions based on a thought-out strategy and carefully selected data.

We have certified, agile experts in our midst.

industriesHere’s the myriad of industries our data architecture consultants have brought the depth of data architecture development & analytics.

Marketing and Advertising

Marketing & Advertising

ecommerce and retail

E-commerce & Retail

logistic and supply chain

Logistics & Supply Chain

game and entertainment

Game & Entertainment


Finance & Banking




Healthcare & Pharma

Sports and Wellness

Sports & Wellness

we guarantee

reduced costs

Reduce costs

increase profitability

Increased profitability

improve effiency

Improved efficiency

better decisions

Better decisions

trusted by the best innovative companies

why work with Essid Solutions?As a data engineering company, we follow tech essentials and expand our AI’s impact to ensure customer success.

Deep Domain Expertise

Since 2014, we have been helping clients across the globe optimize data and translate it into business insights

Reliable Data Engineering Company

Communication, commitment, and transparency is what our team guarantees during data engineering process development.

Top Big Data Company by Clutch

We are an engineering and data solutions provider, regularly makes it to the Clutch Leaders Matrix in Big data, AI, and other disruptive technologies.

How We Help Scale Up Your BusinessCreate data stories and generate transformative insights to be ahead of the competition.

Data Management

Let our experts show you the power of high-quality data. As a leading Big data analytics company, we guide our clients in maintaining a robust data framework. Our team of engineers has deep expertise in ingesting, storing, and organizing your corporate data through cutting-edge functionality.

Data Warehouse

Request our big data analytics consulting services to ensure your data consistency. We assist our clients in a full suite of DWH practices, including implementation, upgrades, and migration of data warehouses. Essid Solutions’ engineers can also build a full-fledged DWH solution or consult on optimizing current DWH performance.

DataOps for Enterprise Data Management

We merge best agile practices with data analytics to enable your data transformation journey. Our DataOps services allow companies to automate and streamline data flows, unleashing relevant insights. DataOps implementation also renovates the data life cycle, from data retrieval to analysis by creating a unified flow of data.

Business Intelligence and Analytics Solutions

Business Intelligence and analytics services at Essid Solutions help our clients transform data into smart visualizations. We leverage robust BI solutions and build bespoke platforms to amplify the intelligence lifeblood of your business. Make informed decisions with our BI services and handle end-to-end processes from data storage to delivery.

Artificial Intelligence

We link your data ecosystem with intelligent algorithms to unearth actionable insights and automate decision-making. Smart systems also allow you to leverage advanced analytics capabilities like augmented or predictive analytics and process vast stores of data. At Essid Solutions, we build all types of AI functionality – from deep learning models to Robotic Process Automation.

Data Science

We renders data science services with Machine Learning, Artificial Intelligence, and Deep Learning seamlessly baked into it. Our team of expert data scientists creates powerful analytical modules to address your data challenges. Respond more effectively to market changes and customer needs with our data science expertise.

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.


We have certifications that qualify our skills, knowledge and expertise.
Let’s talk business
We’re here to help you with your digital transformation journey. Contact us now, and an expert will get back to you ASAP to discuss your specific needs.