Customer Experience Consulting ServicesMake your customer experience services your strongest competitive advantage
We ease the adoption and use of predictive analytics, text/sentiment analysis, and AI & machine learning models for customer analytics. We offer AI consulting services and custom solutions that aid our clients in gaining knowledge of the needs and behavior of their prospects and loyal users. With a five-star custom-made solution at their disposal, our clients turn customer experience into their main advantage over the competitors.
Why Implement Artificial Intelligence to Improve CX?
Delve Into the Needs of Customers
Implementing AI allows you to extract massive amounts of data from multiple sources. With the help of comprehensive data, you will be able to better understand the behavior of your customers and offer them the most relevant goods and services.
AI helps you enhance data-driven opportunities and multiply the uses of data to revamp your existing practices. With AI, you can go one step further in creating unique and personalized experiences for every single customer based on user historical data and behavior.
Smart Interactions With Customers
With the aid of an AI-led solution, not a single customer interaction or conversation will happen in isolation.
You can turn collected data on interactions into rich datasets to work with across multiple databases. Data-based advice on improvement actions will help you push your business forward.
Increasingly Efficient Human Interactions
Good customer experience requires investing a lot of effort.
You need to shift the focus from routine and repetitive tasks to meaningful and unique operations.
By adopting AI technology, you enable long-lasting, customer-centered cooperation, which is more, need-focused, and fruitful.
Why You Need Essid Solutions for CX Consulting
We are a cross-functional team of 80+ experts in data science and machine learning ready to assist with the specific needs of your business.
We always strive to find the most suitable, innovative, and cutting-edge technologies tailored to meet your business needs.
Our team maintains a collaborative and communicative approach throughout the cooperation with every client.
Essid Solutions has over 7+ years of proven experience in CX automation.
We work with inspiration and create solutions based on a thought-out strategy and carefully selected data.
We have certified, agile experts in our midst.