3 Ways to Raise Your IT Service Desk CSAT Score Using Automation
Everything your service desk agents do has the end goal of meeting or hopefully exceeding, customers’ expectations. This makes the customer satisfacti…
automatically
Is HR Ready for the Transformation of HR Tech and Business Post COVID-19?
Some of the changes the COVID-19 pandemic has brought upon us are going to be permanent, and they will require greater technology investments. These were th…
What Is Patch Management? Meaning, Process, and Best Practices
Patch management involves identifying, prioritizing, obtaining, testing, and deploying patches to improve existing code. Learn how it works.
What is DHCP (Dynamic Host Configuration Protocol)? Meaning, Working, and Features
DHCP is an IP network protocol that relies on client-server architecture to set IP addresses to the IP host automatically. Learn about its characteristics and how it works.
Lessons from the YouTube, Pedophiles and Brand Safety Controversy
YouTube is yet again in trouble as major brands pull their advertising on the video-sharing platform.
Not for the first time in YouTube’s recent history, it…
Search Engines: The Only Hack You Need To Reorganize Your Data in 2021
Thinking about reorganizing your data so that you spend less time looking for what you need? Elizabeth Thede of dtSearch has a simple hack for your problem: download a search engine.
6 Tips to Ensure Users Don’t Take the Phishing Bait
In a climate of uncertainty, cyberattacks run rife – particularly phishing. Don’t let phishing attempts increase your company’s cybersecurity risk exposure. Learn how to stop users from taking the phishing bait with six action points and also understand the difference between phishing, spear-phishing, and whaling.
6 Best Tools to Bridge the Observability Gap in Serverless Architectures
Traditional observability tools are ill-equipped to ensure complete visibility into serverless architectures. Click here to learn about the 6 best third-party tools that help bridge the serverless-observability gap.
Decoding IoT Data: The Case for Network Intelligence
The surge in sensor data has surpassed human processing capabilities. Syed Zaeem Hosain, Founder and CTO at Aeris Communications, shares why enterprises need network intelligence to unlock the true value of IoT data.
Why Asset Management Matters for Cybersecurity Now More Than Ever
The need to gather information about vulnerabilities, system configurations, and security solution coverage across the enterprise has never been more importa…