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How Businesses Can Fight Against Chargebacks in a Post-Pandemic World

How Businesses Can Fight Against Chargebacks in a Post-Pandemic World

More consumers than ever are conducting business online due to the pandemic. This causes problems, though, when cardholders dispute charges in record numbers. In this article, Monica Eaton-Cardone, the COO of Chargebacks911, explains why coronavirus chargebacks are happening and what merchants can do to protect their businesses.

Do I Need SLOs if I Already Have Monitoring Software?

Do I Need SLOs if I Already Have Monitoring Software?

Site reliability engineers (SREs) use service level objectives (SLOs) to establish precise targets for service levels such as availability. Brian Singer, the co-founder and chief product officer of Nobl9, explains why all software development organizations need to establish SLOs in addition to monitoring their software systems.