Instead of manually managing remote connections, system administrators would be better off devoting their time to other essential responsibilities. Using a remote desktop connection manager allows them to prioritize more critical tasks. Here is a list of the top five remote PC management tools companies could use to reduce the workload for sysadmins.
Globally, a significant percentage of IT workers are opting to work remotely to improve their work-life balance, but the new work culture is putting additional strain on IT system managers or admins who are constantly looking for ways to provide timely remote assistance to employees. Thus, it is crucial to have the right tools available as an IT systems manager/admin to complete tasks quickly and adequately.Â
If you’re looking for the best remote PC management tools that your organization’s sysadmins can use to enhance their output and meet the needs of remote workers, we have compiled a list of the top five tools that are suited for the hybrid work era. Read on!Â
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Top Five Remote PC Management Solutions
AnyDesk
Image source: AnyDesk
AnyDesk is remote desktop software that works with Windows, macOS, Linux, Android, and iOS. The software enables desktop sharing, remote help, and online presentations while enabling remote connections to PCs from any location. Users may control remote desktop operations while on the move using smartphone and tablet devices because of its native iOS and Android mobile apps.
AnyDesk operates in a few simple ways. Before entering the AnyDesk ID presented on the remote side, users must first activate the desktop app on their devices. Once the connection has been validated, users can securely browse the remote device. The great thing about this telecommuting alternative is that it is pretty simple to use, aids in improved team communication for work-related issues, and provides simple access to data and resources.
Key features:
- With the help of AnyDesk’s remote maintenance feature, customers can install new tools with a single click and establish printers.Â
- PCs are safeguarded from any unwanted access thanks to accessing controls and encryption technologies.Â
- A unique user interface, session recording, session reporting, and more are just a few of the many features offered by the solution.
- AnyDesk employs authorized encryption through TLS-1.2. AES-256 is used to encrypt all communications between AnyDesk-Clients.Â
- AnyDesk leverages the exclusive video codec “DeskRT†to give customers access to greater video quality and sound transmission while keeping the volume of data transferred low.
RemotePC
Image source: RemotePC
IDrive’s RemotePC is another emerging software on the list that enables remote access and maintenance to systems and devices. The software was created especially for features like text chat, audio calls, RemotePC Meetings, interactive annotation, and more that require distant control and communication. The app’s technology complies with HIPAA and GDPR rules and employs TLS v 1.2/AES-256 encryption while transmitting data between devices. It can be browsed straight over the web without requiring installing specialized software.
Key features:
- The one-time access feature of RemotePC lets users host one-time sessions using special access IDs and keys.
- RemotePC provides real-time support to several distant computers. Also, help to manage files, send data, and print documents without any difficulty from a distance.
- The software has a number of other functionalities, including role-based access controls, multi-monitor connection, recording and playback, remote reboot, and more. Admins may also address problems and ask collaborators to update papers or presentations, promoting teamwork.
- The chat function allows hosts and clients to text messages in real time. Managers may use access logs to monitor connections and learn more about session activity.
N-able RMM
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Image source: N-able RMM
N-able N-sight keeps tabs on computers from any location and allows a central IT department to control the hardware and installed applications. The technology runs as a cloud-based service and is made for next-level protection since it protects Windows and Apple devices with flexible, real-time remote monitoring and control. Its easy dashboard emphasizes important data when operational peaks occur. Besides, the Patch Microsoft service allows MSPs to quickly patch every area of the Microsoft Environment while keeping devices secure and compliant.
Key features:
- A device detection capability built into the system creates an asset inventory and updates it automatically as PCs are added or withdrawn.Â
- The RMM system has a monitoring feature that tracks the conditions of all devices. It then sends notifications when errors are found, allowing specialists to intervene and stop issues before they become apparent.
- Even if the system is in use, the IT engineer can remotely access the PC to fix issues and carry out maintenance tasks alone without the user even realizing it.Â
- Through automatic asset detection features, inventory management is made simple, even on congested networks.
- Users can access a fleet of devices manually while also automating certain tasks.
See More: SysAdmin Day: Top Challenges Faced by SysAdmins Amid the Switch To Remote Work
TeamViewer
Image source: TeamViewer
TeamViewer is another excellent remote access and control tool that has advanced significantly since its launch in 2005. Its usefulness has gradually increased. Although TeamViewer is proprietary software, it is unrestricted and cost-free for personal usage. It may be used with any desktop computer running a popular operating system, such as macOS or Microsoft Windows, Windows Server, or both. Packages are also available for a number of other Linux distributions and their offshoots, including Fedora, Debian, Ubuntu, and Red Hat. Additionally, there is the Raspberry Pi OS, a Debian derivative.
Key features:
- Allows unlimited access to all servers, mobile devices, and data and apps without a VPN.
- For both clients and staff, immediate remote assistance is available.
- Covers more than twice as many operating systems, IoT devices, and mobile device manufacturers.
- End-to-end 256-bit AES encryption, two-factor authentication, granular access control, device authorization, and other top-of-the-line security features guard TeamViewer from threats.
- The TeamViewer reports function keeps a check on all team activity. By doing this, companies can identify the key connection indicators for their team and ensure that they have a high accuracy rate.
- Allows managing account information, connection logs, IDs and passwords, chat, and more with the help of the management console tool. It assigns each team member access permissions and limitations.
Workspace One
Image source: Workspace ONE
Workspace ONE is an extremely efficient unified endpoint management system for companies that wish to run a BYOD environment. The manager handles desktops and mobile devices, but its key feature is its capacity to keep business applications and data in a distinct region of a user-owned device. Workspace One can control wearable technology and Wi-Fi-enabled workplace equipment as well. The software has a remote control solution that allows an IT specialist to manage a remote device’s screen. This tool also enables using remote control tools, mobile device tracking, locking, and wiping.
Key features:
- The technology makes it possible to administer any device and application from a single interface, doing away with the need for specific tools and skill sets. This helps to avoid siloed or tribal organizational structures, which could limit the flexibility and scalability of the IT network.
- Users can securely access any type of app without help from IT, using Workspace ONE’s one-touch, single sign-on (SSO) functionality.
- The powerful policy engine of Workspace ONE offers identity and device management features to safeguard sensitive data.
- Multiple administration technologies, including SCCM, JAMF, ServiceNow, SharePoint, Android Play, and the Apple Application Store, are consolidated in the user-friendly user interface.
- IT teams may access real-time, automated data using Workspace ONE Intelligence’s tailored dashboards and reports to increase the accuracy and consistency of asset management.
Which remote desktop management tool does your IT team prefer? Share with us on FacebookOpens a new window , TwitterOpens a new window , and LinkedInOpens a new window . We’d love to know!