YOOBIC Launches New Suite of AI Tools to Enhance and Personalize Frontline Worker Experience

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  • YOOBIC has launched a new suite of AI-powered tools to transform how companies train, engage, and communicate with their frontline employees.
  • The tools are expected to deliver enhanced productivity gains for managers while providing personalized experiences for deskless workers.

YOOBIC, a frontline employee experience platform, launched YOOBIC NEO, a suite of AI tools for organizations. This suite is expected to change how organizations engage, communicate with, and train their frontline employees and teams. The AI features are natively integrated with the platform’s existing workflows and are expected to deliver better productivity gains for managers and admins. Simultaneously, they are also expected to provide personalized experiences for deskless workers based on their performance goals, behaviors, and learning patterns.

Talking about the launch, Fabrice Haiat, co-founder and CEO of YOOBIC, saidOpens a new window , “We are witnessing a watershed moment — the dawn of AI and its profound implications for the future of frontline workers. AI not only unleashes productivity but also helps foster a nurturing work environment with enhanced communications and training that encourage career growth and reduce attrition rates. Organizations armed with AI-powered insights are equipped to navigate the evolving business landscape with agility and foresight. Those who lag in adopting these AI tools will inevitably be left in the dust.”

See more: YOOBIC Launches New Feature To Boost Deskless Employee Engagement

YOOBIC NEO Suite Offers Various Tools and Features

YOOBIC NEO offers various tools and features to the platform’s users. A few prominent tools are Writer, Moderator, L&D Designer, and SKU Performance.

With YOOBIC NEO Writer, users are expected to be able to create high volumes of high-quality, consistent, and engaging content, which is necessary to drive employee adoption and engagement. The various features are expected to make it possible to develop scalable content that stays aligned with internal communication objectives while resonating with diverse employee audience groups.

Besides Writer, the platform is introducing YOOBIC NEO Moderator to flag inappropriate posts or comments automatically.

Another tool that is part of the suite is YOOBIC NEO L&D Designer, which is expected to help L&D and corporate teams develop dynamic and regularly updated learning content. The tool uses machine learning algorithms to develop a curriculum tailored to each deskless worker’s specific learning behaviors, job requirements, and past performance. The tool will further allow users to quickly convert existing content, including ungated web pages and videos, into quizzes and courses. This is expected to drastically reduce the time and money required to develop training programs.

Finally, the company is introducing YOOBIC NEO SKU Performance as part of the suite. The new tool aims to automatically identify inconsistencies in sales patterns, comparing them across stores by creating dynamic clustering offering better insights. Besides identifying which operation area or stores are responsible for sales declines, SKU Performance is also expected to suggest corrective actions using YOOBIC NEO Next Best Action tool.

What other ways do you think AI can help frontline employees? Share with us on LinkedInOpens a new window , TwitterOpens a new window , or FacebookOpens a new window . We’d love to hear from you!

Image source: Shutterstock

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