Tech-Enabled Smart Onboarding: Driving Business Impact for HR Leaders
New employee onboarding is crucial to business performance. Learn the 5 best practices for employee onboarding with technology.
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How Automation and Artificial Intelligence will Transform HR Processes
How ‘human’ will HR remain, with things like AI and automation on such a meteoric rise? A closer look at the AI and Automation-driven HR of the near future.
7 Ways To Maximize Efficiency With Virtual Agents
Find out how to maximize efficiency with virtual agents from creative strategies by Todd Fisher, CEO of CallTrackingMetrics.
What Is an Identity Graph? Definition, Why You Need It, and Examples
An identity graph is defined as a database that creates linkages between all identifiers that are associated with an individual customer. Learn more about what an identity graph is, why marketers need it, with 2 brand examples of implementation.
Microservices: Your Essential Checklist for Building High-Performing IT Teams
Microservices is the most talked about technology trend. As more IT companies adopt microservices, check out this checklist for navigating this disruptive technology and building cross-functional IT teams.
In Today’s Experience Economy Your Customer Data Solution is Critical
In this article, Reltio founder and CEO, Manish Sood, covers the two dominant solutions used to manage customer data: Master Data Management (MDM) and Customer Data Platforms (CDP and how each should be used and how they can be used together.
Top 5 Public Key Infrastructure (PKI) Pitfalls and How to Overcome Them
Find out how to avoid potential pitfalls of public key infrastructure to effectively deploy digital security.
Measuring Sales Enablement ROI in 2021: 3 Types of Metrics To Track
At a time when many sellers are still working remotely, sales enablement is more critical than ever before. However, many businesses do not know how to measure the ROI of their new sales enablement investments. In this article, Russell Wurth, vice president, sales enablement, Showpad, shares how this success can be measured.
How Master Data Management Can Transform Your Sales and Marketing Efforts
SAP Master Data Governance (MDG) provides a centralized platform to manage and orchestrate all your customer data to make relevant customer engagement possible.
How Robust Communication Infrastructure Impacted the Adoption of UCC Solutions
In this article Saloni Walimbe talks about how the majority of the global population in the present day, ongoing coronavirus crisis has transformed remote working and real-time communication from a convenient alternative into a necessity, in a matter of days.