New Report: Operations Execs Stuck in Process of Digitizing
A new report shows how operations executives struggle to move forward with digitization due to overburdened IT departments and costly off-the-shelf solution…
A new report shows how operations executives struggle to move forward with digitization due to overburdened IT departments and costly off-the-shelf solution…
DRP helps an organization resume work after the loss of data or IT equipment. Click here to learn about 10 DRP best practices in 2021.
There are several myths that businesses of all sizes believe in when it comes to migrating their data to a cloud-based service. In reality, the cloud helps businesses save money and time, and most importantly, secures their data. In this article, Grant Howe, chief technology officer at ECI Software Solutions, bursts some myths around moving to cloud.Â
Remote and hybrid work has changed the dynamics of real-time communications to iterative and solving problems. But building an agile infrastructure based on …
Thomas O’Banion of First Orion discusses tips on how brands can leverage total experience strategies and why only ads aren’t enough.Â
Aberdeen studied hundreds of companies to understand the impact of Artificial Intelligence on customer experience. This article deeply analyzes the findings of the study and projects the expected ROI from AI investments to enhance CX.
A Mercer survey predicts that employee healthcare costs will rise by 4.4.% per employee in 2021.
Through utilizing employee self-service solutions, HR professionals have the ability to focus on building relationships and recruiting
The number of connected machines, applications, and devices continues to rise, but IT teams are being tasked with finding a solution to manage and protect th…
Now that traditional corporate perimeters are out of the question, Identity and Access Management (IAM) solutions have become key to preventing data breaches…