CRM for Marketing

Why Salesforce is Losing Users to New CRM Startups

Why Salesforce is Losing Users to New CRM Startups

Traditional CRMs step aside – it’s all about geospatial CRMs built for field sales reps now. Matthew Sniff, founder and CEO of Map My Customers explains why sales-driven organizations need to care about the impact these location-based CRMs will have on their sales outcomes.

The Evolution of Customer Relationships

The Evolution of Customer Relationships

Over the years, we’ve seen that business priorities have evolved to become more focused on customer relationships than ever before. Strong business relationships are necessary for a company to thrive in “The Relationship Era.” It’s time for the CRM industry to engage in the Relationship Era too writes, Jon Lee, CEO, ProsperWorks