California-based Dialpad is kicking things up a notch with 100% uptime service level agreement (SLA), underscoring how availability counts more than all the extra features. Toolbox spoke to Dialpad’s VP of Engineering to understand why this is a ringing endorsement for the cloud communications vendor.
Selecting a UCaaS provider requires due diligence in the pandemic economy and this guide can help find the perfect match. Understand market shifts in UCaaS and what factors should technology buyers keep in mind for evaluating UCaaS vendors.
A tad late to the party, Cisco finally announces AI-based noise cancellation for Webex with the acquisition of BabbleLabs.
San Francisco-based UCaaS vendor Dialpad buys cloud-based video service Highfive to target high-growth areas like telehealth and remote training.
RingCentral held its first-ever developer conference focused on streamlining enterprise communications with three major developer-centric updates. Check out the top three key developer-focused takeaways.
The pandemic caused an 86% spike in UCaaS demand – but what lies ahead in 2021, as we slowly exit the “interim normal� Here are eight trends from experts.
Sinch has acquired US voice communications provider Inteliquent for $1.14B to expand its presence in the US cloud communications market.
WebRTC is defined as an industry-wide open-source project that provides real-time voice and video communications to web-browsers and mobile apps. Learn more about its design architecture, application examples, and importance for business collaboration today.
The remote work boom is powered by Unified Communications solutions, a critical tool for business continuity initiatives. Learn the four must-have components necessary to move forward with UCaaS.
2020 is turning out to be a year of market consolidation as UCC and DAM vendors offer tighter integrations with applications to strengthen product portfolios.
